Privacy Policy

The Orange Mind’s (‘we/our’) objective is to provide therapy services.

This privacy policy (‘policy’) governs the collection, use, transfer, disclosure and processing of your personal data including any sensitive personal data. This policy is applicable to you when you access this website, use this website and when we provide our services to you. These terms will also apply where reference is made to this policy under a different notice, request or agreement.

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1. The data we collect from you

The data we collect includes but is not limited to your name, age, email address, phone number, marital status, education, date of birth, UPI ID, bank details, device ID, health data, IP address, device types, operating system, time and frequency of use, browser type, page views.

Health data relates to any data about your physical, mental, and emotional well-being including but is not limited to medical conditions and treatments, previous diagnoses, medical history, sleep patterns, diet, heart rate, blood pressure, body temperature, substance consumption, exercise routine, eating habits, coping mechanisms, and social relationships.

If required, we may collect the health data of your family or kin to the extent to provide the services you contracted for.

We may also collect the name, age, email address, phone number and any other data of an emergency contact.

Our collection of your data depends on our needs to provide the services you contracted for and how you interact with the website and service provider(s).

We collect your data to provide services to you. If you do not provide us with the data requested by us, we may not be able to engage with you or provide our services.

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2. How we use your data

We use your data for the lawful purposes consented by you. These purposes include but are not limited to:

• Creating an account on the website to access our services

• Facilitating communication with you

• Providing our services to you

• Transacting with you

• Contacting any other person on your behalf

• Monitoring or collecting information on the use of our website.

• Complying with legal obligations as specified by the competent authority or law.

 

3. Your Consent

We ask for your consent before collecting your data. You can give your consent in the manner specified.

We understand that when you give your consent in the manner specified, it is free, specific, informed, unconditional and unambiguous.

 

4. Your Rights

You have rights over your data with us. You have the following rights:

• Your right to correction, updating, erasure of your data provided to us.

• Your right to nominate any other person who shall in the event of your death or incapacity exercise these rights on your behalf.

To exercise any of the above rights, you may contact vmathewcontact@gmail.com.

Your exercise of these rights shall not prejudice any action by us to protect our lawful interests, prevent any fraud or illegal activity, or comply with the Indian laws.

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5. Data Retention

Your data is retained for as long as it is necessary or otherwise required under Indian laws.

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6. Data Transfers

The data you provide may be circulated among our service providers.

Service providers, as used throughout this policy, means the therapist you select when using our services and includes any other therapist who you alternatively contract with through this website.

 

7. Data Protection

We understand that you trust us with your data. Your trust is important to us. We take privacy very seriously.

We take reasonable measures to protect your data.

The service providers have the obligation to protect your data and not to unlawfully disclose your data.

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8. Our use of third-party service providers

We use several third-party service providers to provide our services including but not limited to hosting this website, collecting information from you, and communicating with you.

You may have to register or provide data, implicitly or expressly, to these service providers to use their services. We may not have any control over your data in such instances.

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9. Changes to this Policy

We keep our policy up to date with our business needs and Indian laws. We may amend this policy from time to time at our sole discretion.

You can withdraw your consent if you do not agree to the new policy. The consequence of withdrawal will be borne by you.

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10. Contact

For any concerns or clarification of our data processing practices or about this privacy policy, vmathewcontact@gmail.com

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